Legal and Regulatory Information
At Highline, we are committed to providing accurate policy and legal information for all of our customers. You’ll always find the most up-to-date policies, legal documents, tariffs and more right here on our website. Highline and its affiliates comply with Sections 255, 716, and 718 of the Communications Act regarding individuals with disabilities. Please contact our office for more information.
Acceptable Use Policy
Read our policy about how to properly use the Highline network as well as information about inappropriate use and misuse of the network.
In compliance with CALEA, Highline’s equipment, facilities, and services have surveillance capability to assist law enforcement.
Learn more about your rights and the actions Highline is required by federal law to take if copyright infringement claims are filed.
Internet Fraud Complaints
Visit official government web resources to report and learn about internet fraud.
Lifeline and Tribal Link Up Guidelines
Learn about the guidelines for eligibility, application prerequisites, and annual eligibility verification process.
Highline is committed to your privacy. Review our policy on how we store, protect, and distribute your personal information.
Red Flag Compliance
Highline actively works to detect, prevent and mitigate identity theft.
WCBOL Rates, Terms and Conditions
Wholesale Consumer Broadband-Only Loop Service information.
Network Transparency Statement
Information on Highline’s stand on net neutrality
Kari’s Law & Ray Baum’s Act Compliancy Statement
Learn more about Kari’s Law & Ray Baum’s Act Compliancy.